As I teach more and more Teams classes, one of the most common responses after our training users say things like, "Wow, it's a lot more than I thought?" or "Oh man, it's so much more than just chat."
One of the things that is hard to learn without training - is that using Teams as an organization is a paradigm shift. It is more than just, checking to see if anyone sent you a chat. Full Teams utilization means collaborating with your colleagues in an easy, seamless, organic way to co-work on documents, share files, meet virtually, call and work collaboratively.
The idea of when to chat and when to email is confusing for most people at first in Teams. Initially, Teams just seems like more work, yet another app to keep tabs on. However, after you learn more about Teams and when to use it and when not to, it starts to come together and actually SAVE time. And don't we ALL want to SAVE TIME!
Emails will probabl...
Does it matter you're wondering? As more and more people jump on the Teams train, the crossover of Teams and Outlook is undeniable. You have already noticed that your Outlook calendar also shows up in Teams. You have maybe also noticed you can schedule a Teams meeting from within Teams and in Outlook. So the natural question is - does it matter? Short answer - YES!

Either way - you will have a link and call in number (depending on your calling plan in Te...
Sometimes you just need to sketch something out. We've all heard a picture is worth a thousand words. Sometimes a lot of words can be eliminated in an email by just creating a simple drawing. Whether it's a diagram or something else - it's easy. You can only create a drawing in an HTML formatted email.
In Outlook, you can create a drawing in your email by using the following steps.




As an avid user of Outlook, you most likely pop back and forth between the calendar and the inbox. There are a 2 ways you can view both your calendar and your inbox at the same time. If you have multiple monitors, the first method is great - it gives you a full view of each window whereas the 2nd method is great for a smaller view of the calendar and if you only want it on a single screen.
It's pretty standard that most people have multiple screens and there's an easy way in Outlook to have your inbox and calendar open in their own separate windows, one on each monitor. You can use this method with Inbox, Calendar, People, Folders, Tasks and Notes.
Who doesn't need help having a more focused inbox?? I will take ALL the help I can get. Outlook's built in Focused Inbox feature allows you to take advantage of automatic organization so you can quickly and easily see the more important emails and filter out the less important ones. Additionally, you can customize how Outlook organizes your emails by adding emails to the focused or the other lists.


As you use this feature, you will need to "teach" Outlook what should be in the Focused list and what should be in the Other list.
Sorting your inbox might not seem like a big deal BUT if you have 100's or 1000's of emails in your inbox like most people, sorting like a pro can literally save you hours!
The new default view in Outlook looks like this.
If you change the width of the window - you will see all the column headings displayed. (It's easier if you watch the video than to explain it in steps.)
Once you have the columns visible - you can simply click to sort by that column.
Super simple - but so useful when you're trying to find all the messages from a certain person.
I want to take this week to reflect on last year. Can you help me?
It's been a full year that I've been sending out weekly tips - I've got a quick 8 question form to help you share with me what your thoughts were. I want to take a pause to hear what you like, what you don't like, what else I can do for you, how I can better serve you.
Only requirement is that you have to be an acvite email subscriber!
Whether you've been attending Teams meetings for a long time or you're new to it, there's a couple things that trip people up consistently. These 3 tricks will help you. I would encourage you to watch the video as I've included some additional tips for sharing.
Sharing your Desktop - means whatever is on your desktop - if you see it - they see it. Although this offers the most flexibility, it also runs the biggest risk you might accidently share something you don't want everyone to see.
What most people don't realize about sharing a window is that if you open another wind...
As you continue to do more and more collaborating in Teams, using, sharing and finding files becomes more important. Initially, you can recall where you saved or used the file but as your Teams increase and you have more and more files - you won't be able to rely on your memory. It's important to know and understand how Teams organizes your files and the best way to find them. You also want to be clear on file permissions.
If you want to save and share files in Teams, you need to use OneDrive. Without going into a lot of detail, this provides the cloud platform for making these files accessible to everyone on their phone, tablet and laptop apps. Talk to your IT department if you have questions about OneDrive and/or setting it up.
In the "old days" of networks and folders - you would organize and store your files by creating a nested file folder structure. Client Files > Client A > Marketing might be a fold...

The new Teams feature - Together Mode - simulates a meeting where you can see everyone in the meeting in a simulated room like an auditorium. And yes, it really does work!
At first - it might seem a little cheesy - but it actually does a good job and creates a feeling that you're a little more together. Here's how to use it....