Tuesday's Tip #42: Urgent and Important Messages in Teams Chat

Urgent and Important Chat Delivery Settings in Microsoft Teams

What's the Difference?

How many chats do you get a day in Teams? The more you get - just like texts - the more you get - the less you might pay attention. Sometimes - you need a message you send to stand out. When sending messages in chat, you can mark messages Urgent  or Important.

Urgent - Continues to alert the user every 2 minutes for 20 minutes.

Important - Flags the chat in red as important so it stands out. 

To send an Urgent chat:

1. Click the ! (exclamation point) in the chat window and choose Urgent.
   
   
   
2. Send the message as usual hitting the arrow (send) key or using Enter on your keyboard.
   
   
3. Recipients will be notified every 2 minutes for 20 minutes. In the chat window - you will see this header.
   
   
   
4. It will look like this in the string of messages.
   

To send an Important chat:

1. In the chat window, click on the ! (exclamation point) and select Important.
   
   
   
   
2. Send the message as usual hitting the arrow (send) key or using Enter on your keyboard.
   
   
3. The message will have this heading to make it stand out from other messages in the chat window.
   
   
   
4. It will look like this in the string of messages in your chat window.
   

Use the delivery options to make sure your messages gets the proper attention!

Have a great week!